Director Merchandising Retail, New Initiatives
Framingham, Massachusetts, United States
- Remote/On-site Hybrid
- Job ID 53254
- Category Merchandising
- Shift Day (1st shift)
- Pay Range $136,163.00 - $187,224.00
- Work Schedule Full Time
- Address 500 Staples Drive
The Director of Growth Initiatives, Merchandising Retail is a senior retail leader responsible for driving profitable sales growth, market differentiation, and exceptional in-store experiences across a defined portfolio of strategic growth initiatives. This role combines deep merchandising expertise with program management leadership to deliver results across a multi-unit retail environment.
The Director manages and scales innovative in-store partnership programs including strategy development, partner selection, relationship management, operational integration, and rollout across the chain. They must exhibit creativity, strategic thinking, and flexibility in developing market-leading selling strategies, and be able to inspire and coach others to deliver outstanding business results.
In addition, this leader must possess expert-level buying, merchandising, and negotiation skills to ensure product-based growth initiatives meet the company’s Sales and EBITDA goals
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Key Responsibilities
Program Management
· Lead the development and execution of strategic in-store partnership programs, including identifying partners, negotiating agreements, and managing ongoing relationships.
· Collaborate cross-functionally with Marketing, Store Operations, Supply Chain, and Finance to ensure flawless launch and execution of partner initiatives.
· Establish performance metrics, KPIs, and dashboards to measure program impact and inform strategic decisions.
· Help design operational playbooks and scaling strategies to roll out partnership concepts across the retail network.
· Serve as a visible leader and advocate for partner programs across the enterprise, ensuring alignment with corporate priorities and customer needs.
Merchandising Management
· Develop and execute customer-centric merchandising strategies that drive sales, margin, and inventory productivity across assigned product lines.
· Lead assortment planning, vendor selection, negotiation, pricing, and promotional strategies.
· Oversee financial planning, demand forecasting, and supply chain optimization to achieve inventory turnover and profitability targets.
· Inspire, mentor, and develop a team of merchants, planners, and specialists to achieve business objectives and build organizational capability.
· Monitor market trends, customer behaviors, and competitive activity to inform proactive adjustments to strategy.
Leadership & Collaboration
· Champion a culture of innovation, continuous improvement, and accountability.
· Provide strategic insight and communicate effectively with senior leadership and cross-functional stakeholders.
· Lead change management efforts related to new merchandising or partnership initiatives, ensuring alignment and adoption across the organization.
· Uphold and model ethical vendor and partner practices in all negotiations.
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Required Skills & Competencies
· Strategic Merchandising Expertise – Demonstrated ability to develop and execute assortment, pricing, and promotional strategies that deliver measurable results.
· Program/Project Management – Proven success in designing, launching, and scaling complex cross-functional initiatives.
· Vendor & Partner Negotiation – Advanced negotiation and relationship management skills with a track record of driving favorable commercial outcomes.
· Financial Acumen – Strong command of P&L management, forecasting, and financial modeling to evaluate trade-offs and investment decisions.
· Leadership & Talent Development – Ability to build, inspire, and develop diverse teams, cultivating high performance and future leaders.
· Analytical & Data-Driven Decision Making – Skilled in leveraging analytics, dashboards, and KPIs to assess performance and guide strategy.
· Change Management & Communication – Exceptional ability to influence and communicate across all levels of the organization to drive alignment and execution.
· Customer & Market Insight – Adept at interpreting customer behavior, market trends, and competitive landscapes to inform proactive strategies.
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Qualifications
· Bachelor’s degree in Business, Merchandising, Marketing, or related field; MBA preferred.
· 8–10+ years of progressive experience in retail merchandising, category management, or related roles, with at least 3 years in a senior leadership capacity.
· Proven track record of scaling partnership programs or multi-site initiatives in a retail environment.
· Strong financial, analytical, and project management skills.
· Excellent interpersonal, leadership, and presentation skills.
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