Studio Co-Working Space Manager

Co-Working Space Managers works in and manages the Staples Studio Coworking center. This position is responsible for managing the overall operation of the space, retention of existing clients and supporting new-member acquisition. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay 
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance 
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Position Responsibilities:
• Timely and effective responses to membership inquiries (email, phone, or in person)
• Develop and maintain relationships with customers/members
• Maintaining the space to our quality standards (kitchen, coffee bar, office, and food & beverage supplies)
• Be attentive and providing excellent service to members and guests
• Display enthusiasm, positive attitude, and reliability on the job
• Demonstrating ownership of all required work activities
• Work with store team on identifying potential Staples Studio leads
• Greet members, provide a welcoming environment, and demonstrate comfort with customer engagement
• Host member and local events to build the Staples Studio brand
• Promote Staples values and initiatives
• Travel to other Co-Working sites to support as needed

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Ability to multi-task while meeting store standards
• Strong work ethic
• Energetic, outgoing, and positive attitude
• Ability to work with people in a social working environment
• Attention to detail and organized
• Excellent communication and interpersonal skills
• Acquire new leads and convert those leads by demonstrating the value of the space
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint
• Interest and curiosity about business, specifically in start-up and small enterprise a plus
• Excellent customer service and dedication to the customer experience

Preferred skills and experience:

• Ability to manage a book of business including existing members and prospective members
• Customer Service or hospitality experience
• Ability to develop strong relationships with members
• High attention to detail and managing execution

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.